Terms And Conditions
Terms and Conditions for Petsiny
Last updated: October 3, 2025
Welcome to Petsiny! By accessing or using our website [Petsiny] and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.
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1. General Use
• You must be at least 18 years old or have parental/guardian consent.
• You agree to use our website only for lawful purposes and in a way that does not harm others’ rights.
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2. Products & Orders
• Product descriptions, images, and prices may change without prior notice.
• Petsiny reserves the right to refuse or cancel any order. If canceled after payment, you will receive a full refund.
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3. Pricing & Payments
• All prices are listed in [US Dollars] and may include or exclude taxes based on your region.
• Payments are securely processed via trusted third-party providers (e.g., PayPal, Stripe).
• Petsiny does not store or access your full credit card details.
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4. Shipping & Delivery
• Delivery times may vary depending on your location and shipping method.
• Petsiny is not responsible for delays caused by couriers, customs, or unforeseen events.
• Shipping costs are displayed at checkout.
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5. Returns & Refunds
• Refunds or replacements are only available if Petsiny is at fault (e.g., delivery failure, damage, missing or incorrect items).
• Refunds will not be issued if tracking shows the order as delivered. For non-received orders, official proof from the courier/postal authority is required.
• Damaged, incorrect, or missing items must be reported within 14 days of delivery with valid photo or video evidence.
• Orders can be canceled for a full refund before processing/shipping. Custom or pre-order products cannot be canceled once paid.
• Refunds are only possible within 45 days of purchase and will be returned to your original payment method.
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6. Intellectual Property
• All content on this website (logos, text, images, and designs) belongs to Petsiny or is licensed to us.
• No content may be copied, used, or distributed without prior written consent.
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7. Limitation of Liability
• Petsiny is not liable for indirect or incidental damages arising from the use of our website or products.
• Our maximum liability is limited to the amount you paid for your order.
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8. Privacy Policy
• Your use of our site is also governed by our Privacy Policy. Please review it to understand how we handle your data.
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9. Changes to Terms
• Petsiny may update these Terms at any time. Changes will be posted here with the updated date.
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10. Governing Law
• These Terms are governed by the laws of [UK].
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11. Contact Us
For questions regarding these Terms:
📧 [Contact@petsiny.com]
🌐 Petsiny